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Admins can help with [[$1|urgent incidents and ongoing problems]] with user behaviour.

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Receiving encouraging messages from established editors can improve new editor retention. The Personalised praise module surfaces praiseworthy new editors to their mentor, to help productive new editors feel more engaged and involved in the community.

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Newcomers are automatically assigned to mentors who are categorised as "Automatically assigned mentors" in the [[Special:ManageMentors|list of mentors]]. A mentor can also update their settings in the Mentor dashboard to only claim mentees manually, and then they are categorised there as "Manually assigned mentors". The ideal number of mentors is: one mentor for each group of 500 new accounts, with a minimum of 3 mentors. Mentees can also receive encouraging messages from established editors, which can improve new editor retention.

The Personalised praise module surfaces praiseworthy new editors to their mentor, to help productive new editors feel more engaged and involved in the community.

<h4>What is CVV?</h4>
<p>Cardholder Verification Value (CVV): These three or four digit numbers help ensure that the physical card is in the cardholder’s possession. This helps to prevent unauthorised or fraudulent use.</p>
<h4>Visa, Mastercard</h4>
<p>The 3-digit code is located on the back of your card, inside the signature area.
Typically the signature panel will have a series of numbers, but only the last three digits make up the CVV code.</p>
<h4>American Express</h4>
<p>The code is <i>always</i> located <i>above</i> the embossed (raised) account number on the face of the card.
In some instances, the code is located on the left side of the card, but is always above the account number.</p><br />