Subcategories for Category:Open support requests for MediaWiki

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Return to Summary:Talk:Support/Subcategories for Category:Open support requests for MediaWiki.

Subcategories for Category:Open support requests for MediaWiki

Considering the size of MediaWiki (plus it's various extensions) it is perhaps unsurprising that Category:Open support requests for MediaWiki is huge. My thinking is that if we had subcategories for this (an thus for {{Support}}) then it might be easier to get/force the team responsible for the components to e.g. subscribe to the RSS feed for that category.

Responding to feedback is something we require of new projects so it seems like a disconnect that something similar is not the case for MediaWiki extensions, especially the ones being developed within WMF.

Lokal Profil (talk)09:05, 22 August 2014

The category is not particularly big currently; it's usually above 100 items. In practice teams as such don't follow anything, only individuals do; and for each component there are different individuals with different preferences. Support/Open requests is a more useful view.

Nemo (talk)11:07, 22 August 2014

Thanks for the Support/Open requests link. It is useful but from it I'm guessing that no notification is triggered unless you are added as the responsible dev in the Support-template. If there is a good master list for who the default dev is for different extensions then that would be easy to add but I would e.g. have no clue whom to assign as dev for the Echo-messages.

The main point remains though that there should be some process by which the responsible teams (thinking mainly WMF) get notified about issues relating to their extensions. Otherwise the solution is the current one where forgotten requests here end up becoming bugs in bugzilla just so that they get some action. That seems like a somewhat backwards process, not to mention that it results in potentially months of delay whilst the messages in question are untranslated or mistranslated.

Lokal Profil (talk)16:15, 27 August 2014
 

Bugzilla is the place where you find the persons that are responsible for handling bugs in many extensions or areas of MediaWiki. Tt is a bit unfortunate that you have to open a bug (i.e. rewrite or copy & paste most of what you aready entered here) in order to really reach them. --Purodha Blissenbach (talk) 10:49, 23 September 2014 (UTC)

Purodha Blissenbach (talk)10:49, 23 September 2014