Should it be bug or issue?

You can use one of report or ticket which may be even more neutral than issue.

[1] A report is a work made with the specific intention of relaying information or recounting certain events in a presentable form.

Siebrand‎21:30, 27 October 2012

Report is good, I'll use that.

Christian List (talk)‎02:09, 12 November 2012
 
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